Privacy & Terms
of Service
Your trust is our priority. Read how we protect your data and the terms that govern your relationship with 386Konsult Holdings.
1. Introduction
386Konsult Holdings ("we", "us", "our", or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. If you do not agree with the terms, do not access the site.
2. Information We Collect
Personal Data: While using our website, we may ask you to provide certain personally identifiable information, including but not limited to: name, email address, phone number, company name, and any information you provide via enquiry forms ("Enquire" modal or contact emails).
Usage Data: We automatically collect information such as your IP address, browser type, pages visited, time and date of visits, and referring URLs. This helps us analyse trends and improve user experience.
Cookies & Tracking: We use essential cookies to operate our site and optional analytics cookies (Google Analytics) to understand visitor behaviour. You may disable cookies via your browser settings, but some site features may be affected.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries, provide customer support, and communicate with you.
- To improve, personalise, and expand our website and services.
- To analyse usage trends and detect, prevent, or address technical or security issues.
- To comply with legal obligations or enforce our Terms of Service.
- To send you occasional newsletters or updates about our portfolio companies, if you have opted in.
4. Legal Basis for Processing (GDPR & applicable laws)
If you are located in the European Economic Area (EEA), we process your personal data based on: (a) your consent (e.g., when you submit an enquiry); (b) performance of a contract; or (c) our legitimate business interests, such as improving our services and maintaining security.
5. Sharing Your Information
We never sell or rent your personal data. However, we may share information with trusted third-party service providers who assist us in operating our website, processing data, or delivering services (e.g., email hosting, analytics). These parties are contractually obligated to keep your information confidential and secure. We may also disclose information if required by law, to protect our rights, or in connection with a merger or acquisition.
6. Data Retention & Security
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. We implement appropriate technical and organisational measures — including encryption, firewalls, and access controls — to protect your information from unauthorised access, alteration, or destruction. However, no internet transmission is 100% secure; you use our website at your own risk.
7. Your Rights (Access, Correction, Erasure)
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. Third-Party Links
Our website contains links to external sites (portfolio companies, partners). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can delete it.
10. International Data Transfers
As a pan-African holding group with operations in Africa, Europe, and North America, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates the latest revision. Continued use of the website after changes constitutes acceptance of the modified policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
386Konsult Holdings
Email: [email protected]
Address: Africa (Nigeria, Kenya, Rwanda) | Europe (UK) | North America (Canada)
1. Acceptance of Terms
By accessing or using the website of 386Konsult Holdings ("the Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Site. These Terms apply to all visitors, users, and others who access the Site.
2. Description of Services
386Konsult Holdings is a multi-sector investment and operating group. The Site provides information about our portfolio companies, industries, and general insights. The content on this Site is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any security or investment product. All investment activities are governed by separate agreements.
3. Intellectual Property
All content, trademarks, logos, graphics, images, and text on this Site are the property of 386Konsult Holdings or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or publicly display any part of the Site without prior written consent. However, you may download or print a single copy for personal, non-commercial use.
4. Use of Enquiry Forms & Communications
When you submit an enquiry via our "Enquire" modal or contact email, you agree to provide accurate, current, and complete information. We reserve the right to refuse service or terminate communications if false information is provided. Any non-confidential material you send to us (suggestions, ideas) may be used by us without compensation or restriction.
5. Links to Third-Party Websites
The Site may contain links to third-party websites such as Smartcomply, Seequre, Agroprever, and other portfolio companies. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your interactions with third-party sites are solely between you and the third party.
6. Disclaimer of Warranties
THE SITE AND ALL INFORMATION, CONTENT, AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. 386KONSULT HOLDINGS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 386KONSULT HOLDINGS, ITS DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THE SITE, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Indemnification
You agree to indemnify, defend, and hold harmless 386Konsult Holdings and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms, your use of the Site, or any infringement of intellectual property rights.
9. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Nigeria and the applicable laws of the regions where we operate. Any dispute arising from these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will attempt to provide notice via the Site or email. By continuing to access the Site after changes become effective, you agree to be bound by the updated Terms.
11. Termination
We may terminate or suspend your access to the Site immediately, without prior notice, for conduct that violates these Terms or is otherwise harmful to other users. Upon termination, all provisions of these Terms which by their nature should survive shall remain in effect.
12. Severability & Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force. These Terms constitute the entire agreement between you and 386Konsult Holdings regarding the use of the Site, superseding any prior agreements.
13. Contact Information
For questions about these Terms, please contact us at [email protected].